Shipping policy
Shipping Policy
Mirayaa Jewellery
At Mirayaa Jewellery, we are proud to offer beautiful, handcrafted Indian artisan jewellery. Please review our shipping policy carefully before placing your order.
Order Processing Time
- Please allow 5–7 working days for order processing.
- You will receive an email notification with tracking details once your order has been dispatched.
- Processing times may vary during peak periods or promotional events.
Shipping and Delivery
- Delivery timeframes vary depending on the shipping method selected and the destination.
- Estimated delivery times are provided as a guide only and are not guaranteed.
Buyer’s Responsibility
- Orders are considered delivered once they have been left at the delivery address provided, including placement at a front door, mailbox, or other secure location as determined by the carrier.
- Once delivery is confirmed by the courier or postal service, any loss, theft, or damage to the package becomes the sole responsibility of the buyer.
We recommend ensuring that your delivery address is secure and that someone is available to receive your parcel when it arrives.
Incorrect Addresses and Returned Shipments
- Please ensure your shipping address is correct when placing your order.
- We are not responsible for orders that are lost due to incorrect address information provided by the customer.
- If an order is returned to us due to an incorrect address, additional shipping charges may apply to resend the order.
Delays and Issues
While we strive to meet all stated processing and shipping times, Mirayaa Jewellery is not liable for delays caused by external factors such as postal service disruptions, customs processing, weather events, or other unforeseen circumstances.
By placing an order with Mirayaa Jewellery, you acknowledge and agree to this Shipping Policy.